Frequently Asked Questions:
How long does it take for my order to ship?
We aim to get your order packed and shipped within 1-4 days, depending on the current volume of orders. Our team, including our founders, pack everything by hand. Pre-orders or limited edition items may take between 1-3 weeks to ship.
How long until my order arrives?
Once your order ships you will receive tracking information via email. If available, there will be different shipping speeds at checkout for your choosing. Standard shipping will arrive in about 3-5 business days after it is shipped. Priority shipping will arrive within about 1-3 business days after it is shipped.
Can I return or exchange my order?
Yes, you can. Please refer to this page for more information.
Reach out to firstname.lastname@example.org to start your return. Returns will be processed and refunded with store credit. Original shipping charges are non-refundable. All return requests must be made within 30 days of your order date. Exchange requests will be processed as returns. We will send a return shipping label after your return is approved. Once your return is received and processed you will receive store credit to use towards your exchange.
Where are you located?
Our office / warehouse is located in Michigan, United States. All items are designed, packed, and shipped to you, from Michigan.
Why are your items so expensive?
We focus on quality > price. Our main objective is to get the best quality garments to you that will fit well, last long, and look great. Pricing is directly related to our costs. It costs a lot to make our items, things that go into it include: garment manufacturing, graphic printing, designing, wages, insurance, packaging, website costs, marketing costs, office / warehouse rent, software, etc.
As we continue to grow we will be manufacturing and buying necessary supplies in greater quantities, as a result our costs should come down over time. If our costs come down, we will always pass that onto you, our valued customers, with lower prices.
We rarely offer sales, as we already work on small margins, so when we do we suggest you take advantage of them. Sign up to our newsletter via email and/or text to receive news on any sales, offers, and more.
I have a different question?
No problem! Email email@example.com and we will personally get back to you within 1-2 days.